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Boundaries of Service Scope

This service provides psychological therapy and reflective, development-oriented work. It is designed to support understanding, decision-making and change through a collaborative therapeutically focused process. The focus is on individual therapy rather than coordination across multiple systems or external processes. ​

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What is not included

This service is not designed for:

• medico-legal assessment or report writing

• evidence gathering for court, family law, or legal proceedings

• WorkCover, insurance, or compensation-related assessments or documentation

• formal opinions regarding fitness for work, parenting capacity, or legal matters

• case management or ongoing coordination between multiple services or agencies

• acute or crisis presentations requiring intensive, multi-disciplinary, or outreach-based support

 

When additional support may be required

A different type of service is often more appropriate where needs involve:

• active legal or court processes

• compensation or insurance claims

• high and immediate risk

• or situations requiring coordinated, multi-agency involvement

Where relevant, guidance will be provided to help you connect with services that are better equipped to offer this kind of support.

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Appointments & Fees

• 50 min session: $298.95

• 90 min depth-oriented session: $495

Contact us for more information about in-person or telehealth counselling options. Referral is not required; however if you have a valid Mental Health Treatment Plan (MHTP) from your GP (or psychiatrist/paediatrician), you may be eligible for a Medicare rebate. To access this, you’ll need to provide your referral details prior to or at your first session.

• Current rebate for a registered psychologist: approximately $98.95 per session

• Medicare offers rebates for up to 10 sessions per calendar year under a Mental Health Treatment Plan (MHTP). This involves an initial referral for 6 sessions, followed by a GP review if further sessions are needed.

• Medicare does not cover all types of support, and does not always align with how people want or need to engage in therapy. Some people attend more frequently for a period of time, or continue beyond the available rebates. Sessions can be accessed privately, allowing the work to be shaped around your needs rather than the limits of a funding model.

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In-Person Sessions

• For those who value meeting face-to-face, appointments are available from a private consulting suite in the heart of Surry Hills

        72 Devonshire Street, Surry Hills NSW 2010

• Located in a private consulting suite in Surry Hills, the practice offers a discreet environment for therapy away from the pace of the CBD.

• Conveniently located just a short walk from Central Station, making it easily accessible by train, light rail and bus for clients travelling from the Sydney CBD, Eastern Suburbs and Inner West.

• Flexible scheduling options help make therapy easier to integrate into a busy life, with appointments available before work, during the day and after hours.

• By appointment only.

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Telehealth

• Sessions are available via secure video, allowing you to access support from a location that feels comfortable and private for you.

• Telehealth can be a flexible and effective way to engage in therapy, particularly where travel, time constraints, or personal circumstances make in-person attendance less practical.

• You’ll receive a secure link prior to your appointment. All you need is a quiet, private space and a stable internet connection.

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When therapy may sit outside Medicare eligibility

Not all meaningful reasons for seeking therapy fall within Medicare’s criteria. You don’t need to be in crisis, or meet a diagnostic threshold for a mental health condition, to benefit from thoughtful, supported exploration and skill building. People often seek support for a broader range of experiences, including:

• navigating life transitions (e.g. career shifts, leadership roles, parenting stages, separation)

• working through complex decision-making where there isn’t a clear “right” answer

• exploring identity, meaning, or direction, particularly when something feels off, unclear, or no longer fits

• processing relational patterns (in partnerships, family, or workplace dynamics) that don’t meet criteria for a diagnosis but are still impactful

• building self-awareness, emotional capacity, or psychological flexibility

• reflecting on values, purpose, and alignment in life or work

• managing workplace strain, leadership pressure, or role complexity

• integrating past experiences that may not meet diagnostic thresholds but continue to shape current functioning

• seeking a space for ongoing reflective practice (e.g. for clinicians, leaders, or people in high-responsibility roles)

• engaging in deeper, exploratory or depth-oriented work that isn’t symptom-focused​​

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Cancellations & Rescheduling

Your appointment time is held just for you. If plans change, a little notice makes a big difference.

• More than 48 hours notice: no fee

• 24–48 hours notice: 50% of the session fee

• Less than 24 hours notice or non-attendance: full session fee

This applies to both standard and extended sessions. If something unexpected arises, please reach out — wherever possible, we’ll work with you to find another time.​​